Shipping & Delivery

 At Mitra Rugs, our white-glove delivery includes unpacking and placement in your desired location. Removal and disposal of debris and packaging materials from the site is included. You can expect the site to be left in pristine turn-key condition. For large rugs, we recommend this Service. 

 You will receive a call from our carriers to schedule a convenient 4-hour delivery window. Upon arrival, rugs are delivered into your home, placed in the room of your choice (including up or down one flight of stairs), unpacked, packaging is removed, and rug is rolled out (furniture will not be moved). Note deliveries to remote/isolated areas and to and congested metropolitan areas require an additional $125 surcharge. Deliveries up or down more than one flight of stairs require an additional $100 surcharge (please indicate if you require more than one flight of stairs). You will be contacted if there is an additional charge.